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Neubau, Wien
01 242 73 20
DE
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Privacy Policy

The legally binding version is the German one available at Datenschutz.

This policy explains how Choanaevo GmbH handles your personal data. We are committed to protecting your privacy and ensuring full compliance with European and Austrian data protection laws.

Key points at a glance:

  • We only collect data that you provide via our contact form, email, or telephone.
  • Your data is used solely to process your requests and fulfill our contractual obligations.
  • We use FormSubmit (USA) to transmit contact form submissions.
  • Data is stored only as long as necessary for the intended purpose or as required by law.

1. Data Controller

The entity responsible for the processing of data on this website is:

Choanaevo GmbH
Mariahilfer Straße 142
1070 Wien
Managing Director: Barbara Huber
Share Capital: 20.000 €
Email: [email protected]
Phone: 01 242 73 20

2. Collection and Purpose of Processing

We process personal data in the following scenarios:

  • Contact Form and Email: Name, email address, and message content to respond to your inquiries.
  • Telephone Inquiries: Phone number and conversation details to coordinate project specifications.
  • Contract Fulfillment: Address and billing details for the delivery of 3D prints and invoicing.

Processing is carried out exclusively to provide our 3D printing and modeling services. Further details regarding contractual processing can be found in our Terms and Conditions.

3. Legal Basis for Processing

The processing of your data is based on the General Data Protection Regulation (GDPR/DSGVO) and the Austrian Data Protection Act (DSG):

  • Consent (Art. 6 Para. 1 lit. a GDPR) when using the contact form.
  • Contractual Performance (Art. 6 Para. 1 lit. b GDPR) to process your orders.
  • Legitimate Interest (Art. 6 Para. 1 lit. f GDPR) for efficient business communication.
  • Legal Obligations (Art. 6 Para. 1 lit. c GDPR), specifically regarding tax and accounting retention periods.

4. Data Transfer to Third Parties and FormSubmit

To transmit requests from our contact form, we use the service FormSubmit (formsubmit.co). Consequently, data entered into the form is transferred to servers located in the USA.

Note: Since the USA is not considered to have an adequate level of data protection under EU law, this transfer is based on your explicit consent provided by submitting the form. While FormSubmit ensures secure transmission to the operator, some processing after transmission occurs outside the direct control of Choanaevo GmbH.

5. Hosting and IT Infrastructure

Our website is hosted by the following provider:

World4You Internet Services GmbH
Wolfgang-Pauli-Straße 2, BT3
4020 Linz

The host provides the technical infrastructure to ensure website availability. The host does not access your personal data for marketing purposes.

6. Storage Duration and Deletion

We store your data only for as long as necessary for the purpose of collection or as required by statutory retention periods (e.g., 7-10 years for invoices).

Digital consents, such as the storage of your preferences via the key chnv-consent in your LocalStorage, are kept for 180 days unless manually deleted.

Customer model data and technical drawings are stored for a period of 6 months according to our business rules and are deleted thereafter unless otherwise agreed.

7. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

  • Right to access the data we have stored about you.
  • Right to rectification of inaccurate data.
  • Right to erasure ("Right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to the processing of your data.

Please send such requests to [email protected].

8. Supervisory Authority and Jurisdiction

In the event of data protection violations, you have the right to lodge a complaint with the competent supervisory authority:

Österreichische Datenschutzbehörde (DSB)
Barichgasse 40-42, 1030 Wien
Website: https://www.dsb.gv.at

The place of jurisdiction for all disputes arising from this policy is Wien. This policy also considers the provisions of § 165 Para. 3 TKG 2021, as well as the KSchG and FAGG.

This Privacy Policy enters into force on 15 October 2026. All photos used on this website are illustrative.